There is a wonderful all suite hotel closer to Mohegan Sun that is great. As the largest resort casino in North America, Foxwoods offers a vast array of gaming in six casinos AAA Four-Diamond hotels, restaurants from gourmet to quick service, world-renowned spas, award-winning golf, state-of-the-art theaters, and exclusive retailers. Families and visitors to Mystic are not their market. Foxwoods Resort Casino is the premier resort destination in the Northeast. This hotel caters to Foxwood high rollers and the high end Oriental gambler. People we met that were staing at the Howard Johnson got better service, treatment and a warm pool area. Not enough hot water, no valet parking, no bellmen. Made us wonder if they were ever really washed. Our room was terrible Toilet not even bolted to the floor, stains on floor, intermittent heat, maids didnn't replace coffe cups daily only rinsed them out and put back on counter. Numerous complaints to the front desk went unattended no response from manager. It was freezing all complaints fell on deaf ears. Thanksgiving weekend the indoor pool was 60 degrees and the air temp around pool area was 62. Since the hotel is not a real hilton but a franchise, it lacks the feel and service of a real hilton. With 669 beautifully appointed Deluxe hotel rooms, including 86 impeccable suites and 23 luxurious villas, the Grand Pequot Tower is Foxwoods Resort Casino's AAA Four Diamond Award winner for 14 consecutive years. We just stayed at the Nystic Hilton and both couples agree it was the WORST HOtel we have ever been to.
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